PRIVACY POLICY
Effective Date: September 22, 2026
Last Updated: September 22, 2026
Skin Savvy Medical Group Incorporated (“Skin Savvy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, interact with our online services, communicate with us, make a purchase, or otherwise interact with Skin Savvy.
This Privacy Policy applies to our public-facing website and related online services. It does not replace our Notice of Privacy Practices or describe all uses and disclosures of protected health information (“PHI”) governed by the Health Insurance Portability and Accountability Act (“HIPAA”) or other applicable healthcare privacy laws.
1. Information We Collect
Depending on how you interact with Skin Savvy, we may collect the following categories of personal information.
Information You Provide to Us
This may include:
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Name
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Email address
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Telephone number
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Contact preferences
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Marketing and communication preferences
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Information you provide when contacting us
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Information submitted through website forms
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Purchase and transaction information
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Information related to promotions, offers, or memberships
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Other information you voluntarily provide
Please do not submit medical information, treatment details, diagnoses, symptoms, photographs, or other sensitive health information through general website contact or marketing forms unless specifically instructed to do so through an appropriate patient communication channel.
Information Collected Automatically
When you visit our website, we and certain technology providers may automatically collect information such as:
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IP address
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Browser type
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Device type
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Operating system
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General or approximate location derived from your IP address
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Pages viewed
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Referring website or source
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Links or buttons clicked
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Date and time of visits
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Website interactions
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Advertising and analytics identifiers
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Cookie and similar technology information
We use this information to operate and improve our website, understand how visitors interact with Skin Savvy, measure marketing performance, maintain security, and improve the user experience.
2. How We Use Personal Information
We may use personal information to:
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Operate and maintain our website
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Respond to questions and requests
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Communicate with patients, prospective patients, and customers
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Provide requested information about Skin Savvy services
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Process purchases and transactions
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Administer promotions and offers
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Manage marketing subscriptions
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Send email or SMS communications when permitted
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Understand website traffic and visitor behavior
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Measure advertising and marketing performance
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Improve our website, services, and communications
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Prevent fraud, misuse, and security incidents
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Maintain records and comply with legal obligations
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Protect the rights, safety, and property of Skin Savvy and others
We may also use information for other purposes disclosed to you at the time it is collected or with your consent.
3. Cookies and Tracking Technologies
Skin Savvy uses cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand website usage, and measure the effectiveness of marketing and advertising.
These technologies may include services provided by:
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Google Analytics
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Meta Pixel and Meta advertising technologies
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Google advertising technologies, when implemented
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CookieYes
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GoHighLevel
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Shopify
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UserWay
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Other website hosting, security, analytics, functionality, or service providers
Depending on the technology and your privacy choices, these services may receive information such as your IP address, device identifiers, browser information, referring pages, website activity, and interactions with our website.
Where required, non-essential cookies and tracking technologies are subject to your consent or privacy choices.
You can manage available cookie preferences through the cookie controls provided on our website. You may also be able to limit cookies through your browser settings.
Disabling certain technologies may affect some website functionality.
4. Analytics and Advertising
We use analytics technologies, including Google Analytics, to better understand website traffic and how visitors use our website.
We also use Meta advertising technologies, including Meta Pixel, to measure advertising performance, understand interactions with our marketing, and improve advertising campaigns.
We may use Google advertising technologies in the future for similar purposes.
These providers may process information according to their own privacy policies and contractual relationships with Skin Savvy.
Skin Savvy does not intend to transmit medical records, treatment information, diagnoses, appointment details, or other protected health information to advertising platforms through our public website.
5. Healthcare and Protected Health Information
Skin Savvy provides healthcare services. Certain information created, received, maintained, or transmitted in connection with healthcare services may constitute protected health information under HIPAA or other applicable healthcare privacy laws.
When HIPAA applies, our use and disclosure of PHI is governed by our Notice of Privacy Practices and applicable law rather than solely by this Privacy Policy.
Our public website is not intended to function as a patient medical record or patient portal.
Please use the designated patient communication systems and methods provided by Skin Savvy when communicating sensitive medical or treatment information.
6. Patient Portal and Third-Party Healthcare Services
Our website may contain links that direct you to third-party platforms used for appointment scheduling, patient forms, account management, payments, or other patient services, including MyAestheticPro.
These services are separate from the public Skin Savvy website.
When you follow a link to an external platform, information you submit through that platform may be subject to separate privacy practices, contractual safeguards, and healthcare privacy requirements.
We encourage you to review the privacy information provided by those services when appropriate.
7. Online Purchases
Skin Savvy may use Shopify or other payment and commerce providers to facilitate online purchases.
When you make a purchase, information necessary to complete the transaction may be collected or processed by Skin Savvy and our service providers. This may include your name, contact information, billing information, transaction information, and payment-related information.
Payment card information may be processed directly by our payment providers rather than stored directly by Skin Savvy.
8. Email and SMS Communications
If you provide your email address or telephone number and consent to receive communications from us, Skin Savvy may send you informational, transactional, promotional, or marketing communications as permitted by law.
You may unsubscribe from marketing emails by using the unsubscribe link included in those messages.
For applicable SMS marketing messages, you may opt out by replying STOP. Message and data rates may apply. Message frequency may vary.
Consent to receive marketing communications is not a condition of purchasing goods or services.
Additional terms applicable to our text messaging program are available in our SMS Terms & Conditions.
9. How We Disclose Personal Information
We may disclose personal information to vendors and service providers that help us operate our business, including providers supporting:
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Website hosting and functionality
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Analytics
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Advertising
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Customer relationship management
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Email and SMS communications
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E-commerce and payment processing
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Website security
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Accessibility
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Technical support
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Professional and business services
We may also disclose information when reasonably necessary to comply with law, legal process, regulatory requirements, or governmental requests; investigate or prevent fraud or security issues; enforce our agreements; or protect the rights, property, or safety of Skin Savvy, our patients, customers, employees, or others.
We may disclose information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.
10. Sale and Sharing of Personal Information
Skin Savvy does not sell personal information for money.
Certain uses of advertising or analytics technologies, however, may constitute “sharing,” “sale,” targeted advertising, or similar activity under certain state privacy laws, depending on how those laws define those terms.
Where applicable, you may exercise available rights to opt out of these activities through the privacy or cookie controls provided on our website or by contacting us.
11. California Privacy Rights
California residents may have certain privacy rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), or other California privacy laws, when those laws apply to the information or entity involved.
Depending on applicable law and any available exemptions, these rights may include the right to:
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Know the categories of personal information collected about you
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Request access to certain personal information
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Request deletion of personal information
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Request correction of inaccurate personal information
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Opt out of the sale or sharing of personal information
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Limit certain uses and disclosures of sensitive personal information where applicable
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Receive information about categories of sources, purposes, and recipients of personal information
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Exercise applicable privacy rights without unlawful discrimination
Certain information may be exempt from some or all of these rights, including information governed by other state or federal privacy laws.
To submit an applicable privacy request, contact:
dreamteam@skinsavvy.com
Please include enough information for us to understand your request. We may need to verify your identity before fulfilling certain requests.
Authorized agents may submit requests where permitted by applicable law. We may require verification of the agent’s authority and/or verification directly from the consumer.
We will respond to verified requests as required by applicable law.
12. Your Privacy Choices
Depending on applicable law, you may have the ability to opt out of certain advertising or data-sharing activities.
You can manage available cookie and tracking preferences using the privacy controls available on our website.
Where required by applicable law, Skin Savvy will process recognized browser-based opt-out preference signals, such as Global Privacy Control, as applicable to the browser or device sending the signal.
You may also contact us at dreamteam@skinsavvy.com with questions about your privacy choices.
13. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, operate our business, maintain appropriate business and transaction records, resolve disputes, enforce agreements, and satisfy legal, regulatory, accounting, security, and compliance requirements.
Retention periods vary depending on the type of information, the reason it was collected, and applicable legal requirements.
Healthcare records and protected health information may be subject to separate retention requirements.
14. Data Security
Skin Savvy uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, electronic transmission, or information storage system can be guaranteed to be completely secure. You should use appropriate caution when transmitting information electronically.
Please do not send sensitive medical or financial information through ordinary website forms, email, or other communication methods that Skin Savvy has not designated for that purpose.
15. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly use the website to collect personal information directly from children under 13 without appropriate authorization.
If you believe a child has provided personal information through our website inappropriately, please contact us at dreamteam@skinsavvy.com.
16. Third-Party Websites and Services
Our website may contain links to websites, platforms, social networks, or services operated by third parties.
Skin Savvy does not control the privacy practices of independent third parties. When you leave our website, we encourage you to review the privacy policies applicable to the website or service you are visiting.
17. Social Media
Skin Savvy maintains profiles on social media platforms.
When you interact with Skin Savvy through a social media platform, the platform may collect and process information according to its own privacy practices.
Information you choose to make public through social media may be visible to others. Please avoid posting sensitive medical information publicly.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
19. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or an applicable privacy request, please contact:
Skin Savvy Medical Group Incorporated
Email: dreamteam@skinsavvy.com
For questions specifically concerning protected health information or your rights as a patient, please refer to Skin Savvy’s Notice of Privacy Practices or contact Skin Savvy directly through an appropriate patient communication channel.