PRIVACY POLICY
This Privacy Policy sets out how we, Skin Savvy Medical Spa, Inc. collect, store and use information about you when you use or interact with our website, www.skinsavvy.com (our website) and where we otherwise obtain or collect information about you. This Privacy Policy is effective from July 1, 2022.
PERSONAL INFORMATION WE COLLECT:
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
California Consumer Privacy Act (CCPA) Rights
At Skin Savvy Medical Spa, we are committed to protecting your privacy and complying with applicable privacy laws. This section outlines the rights of California residents under the California Consumer Privacy Act (CCPA).
Categories of Personal Information We Collect
We collect the following categories of personal information as defined by the California Consumer Privacy Act (CCPA):
- Identifiers: Such as your name, email address, IP address, and phone number.
- Commercial Information: Including records of products or services purchased, obtained, or considered.
- Internet or Other Electronic Network Activity: Such as browsing history, search history, and information regarding your interactions with our website or advertisements.
- Geolocation Data: Including your general location as determined by your IP address.
- Professional or Employment-Related Information: If applicable, information related to your professional background or employment status.
How We Use Your Information
We collect and use your personal information for the following business purposes:
- To process your transactions and fulfill orders.
- To provide customer service and support.
- To improve our website, products, and services.
- To send marketing communications (with your consent).
- To comply with legal obligations.
Your Rights Under the California Consumer Privacy Act (CCPA)
If you are a California resident, you have the following rights under the CCPA:
- Right to Know: You have the right to request that we disclose what personal information we collect, use, or share.
- Right to Access: You have the right to request access to the specific pieces of personal information we have collected about you in the past 12 months.
- Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions (e.g., information needed to complete transactions or comply with legal obligations).
- Right to Opt-Out of the Sale of Personal Information: We do not sell your personal information for monetary compensation. However, under the CCPA’s broad definition of “sale,” certain transfers of data for targeted advertising purposes may be considered a “sale.” You can opt-out of these practices.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. This means we will not deny you services, charge you different prices, or provide a different quality of service.
How to Exercise Your Rights
To exercise any of your rights under the CCPA, please contact us by:
- Emailing us at dreamteam@skinsavvy.com.
- Calling us at 310-561-5030 or 805-358-1222.
Please note that we will take steps to verify your identity before fulfilling your request. You may designate an authorized agent to make a request on your behalf, but we will require proof of authorization and verification of your identity.
We will respond to your request within 45 days, as required by law. If we require more time, we will inform you of the extension period.
Do Not Sell My Personal Information (If Applicable)
You may opt out of the sale of your personal information by contacting us using the details provided above.
Sharing Personal Information with Third Parties
We do not sell personal information for monetary gain. However, we may share your personal information with third parties or service providers who help us deliver services to you, such as payment processors, delivery services, and marketing platforms. These parties are contractually prohibited from using your personal information for any other purpose.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at dreamteam@skinsavvy.com or by mail using the details provided below:
Skin Savvy Medical Spa, Inc
[Re: Privacy Compliance Officer]
860 Hampshire Rd. Ste. I Westlake Village, CA 91361, United States